Acceptable Use Policy


This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Hosting Agreement with Lavoie Wireless. If you engage in any of the activities prohibited by this AUP document Lavoie Wireless may suspend or terminate your account.

Lavoie Wireless’s Acceptable Use Policy (the “Policy”) for Lavoie Wireless Services is designed to help protect Lavoie Wireless, Lavoie Wireless’s customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by Lavoie Wireless. Lavoie Wireless reserves the right to modify the Policy at any time, effective upon posting at

Prohibited Uses of Lavoie Wireless Systems and Services:

1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

2. Sending Unsolicited Bulk Email (“UBE”, “spam”). The sending of any form of Unsolicited Bulk Email through Lavoie Wireless’s servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on Lavoie Wireless’s servers, is prohibited. Lavoie Wireless accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.

3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by Lavoie Wireless customers must be Closed-loop (“Confirmed Opt-in”). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any Lavoie Wireless-hosted domain, or referencing any Lavoie Wireless account, is prohibited.

4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.

5. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at

6. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., “cracking”).

7. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.

8. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any Lavoie Wireless customers or end-users by any means or device.

9. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the Lavoie Wireless network or on another provider’s network.

10. Using Lavoie Wireless’s Services to interfere with the use of the Lavoie Wireless network by other customers or authorized users.

11. Lavoie Wireless signal quality monitoring: Lavoie Wireless will monitor signal quality and make adjustments to both the transmission equipment (access points) and the customer’s premise equipment (cpe) to the benefit of the network. Lavoie Wireless reserves the right to update the customer’s cpe to the latest firmware for the benefit of the network. Lavoie Wireless reserves the right to re-point the customer’s cpe for better alignment and/or to connect to a different access point for the benefit of the network.

12. Customer Responsibility for Customer’s Users

Each Lavoie Wireless customer is responsible for the activities of its users and, by accepting service from Lavoie Wireless, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an Lavoie Wireless customer will be forwarded to the Lavoie Wireless customer’s postmaster for action. If violations of the Lavoie Wireless Acceptable Use Policy occur, Lavoie Wireless reserves the right to terminate services with or take action to stop the offending customer from violating Lavoie Wireless’s AUP as Lavoie Wireless deems appropriate, without notice.

13. Traffic Utilization: Package subscriptions are subject to suspension should billable traffic exceed double the subscribed package. Subscribers are strongly encouraged to visit our individual usage page to monitor their daily utilization. This automated suspension system was designed to help prevent computers with run-away viri or run-away Person to Person File sharing programs from generating the subscriber unexpected and undesired costs. Please see our rates page for various package sizes and excess fees. Accounts are automatically suspended, but can be re-activated quickly once the subscriber confirms that they are aware of the excess traffic generated from their connection.